Returns/ Refunds

Each bag is made to order by me in my home studio so please bear this in mind with lead times and returns.

I post each item using Royal Mail or Parcelforce. International postage is available but any customs charges are the responsibility of the customer. I will send parcels Tracked and Signed with up to £250 cover for loss.

Please read the listing carefully before you purchase an item.

I cannot offer refunds on custom orders.

All other items can be returned within 14 days but shipping costs are the responsibility of the customer. Please send me a message for the return address.

Many thanks for supporting a small business!